When you live in a little old terrace house, all the shelves are on a lean.
I've been loathe to talk up Etsy lately - they've gone to the dogs a bit, I think. One of the sellers I've bought from quite a few times has given me pretty lacklustre service the last couple of times I've ordered, and a Melbourne blogger told me she had drama with an Etsy seller she'd ordered from after I recommended them. Not only did she not receive her goods, but when she contacted them to ask about it she was completely ignored and had to go through Paypal to get her money back. WHAT THE HELL, MAN. You may run a "one person business", but the keyword there is BUSINESS.
Having said that, though it's been a while since I've bought anything from them, I've always had good customer service from
Poison Apple Potions. In fact, a couple of times they have gone way beyond good customer service - they really do seem to care about their customers and make an effort to keep them.