Wednesday, December 15, 2010

Short Version: You suck, Australia Post

How To Do Customer Service




How Not To Do Customer Service

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8 comments:

  1. TeaganDecember 15, 2010 at 5:37 PM

    Haha OMG! Yesterday I had a delivery guy come and attempt to deliver a package...to our gate when 2 metres further along is our front door. He left a card saying no one was home. I found it about two minutes after he had been...phone calls ensued!

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  2. DeeDecember 15, 2010 at 5:59 PM

    I've had that happen so many times. I don't understand the motivation because they just have to come back again. Why not take the few steps and just knock on the door in the first place?

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  3. JadegrrrlDecember 15, 2010 at 7:36 PM

    Ahh dear why does it have to be so stressful waiting on packages, I'm nervously waiting on a heap of stuff, c'mon Aus post get your shit together!!!

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  4. AnonymousDecember 15, 2010 at 8:48 PM

    Do you think they misunderstood your tweet without reading the rest of what you posted? That second bit put together looks so funny though, Aus Post are ridiculous.

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  5. DeeDecember 15, 2010 at 9:10 PM

    Jessica, surely they couldn't be that stupid? Though it is Australia Post...

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  6. JacDecember 15, 2010 at 9:59 PM

    I have a lovely mail person who not only leaves packages where they can't be seen, but will also bring in the bin on rubbish day to hide my parcels behind it.

    Clearly I am in the minority here lol.

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  7. ClaireDecember 16, 2010 at 2:52 PM

    Woah, how unprofessional of them (if they understood your tweet correctly) I'm in the US so I can't really relate, but I feel for you. :)

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  8. StaceyDecember 16, 2010 at 7:41 PM

    LOL *waves*

    I do tend to think along the lines of Jessica though, it looks likes they've just read part of the tweet and thought 'oh, how nice, she's saying hello.'

    ReplyDelete

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